Track & Trace

To track your shipments, please fill in the following field and select the appropriate option, making sure to enter the numbers as shown in the examples. To clear up any doubt click on the type of delivery that interests you.

Search your shipping using the tracking number:

Shipment number *	National Shipment	ID Collo
	International Shipment	DDT

*Mandatory fields

Shipments in Italy: Enter the Italian tracking number made up of two letters / a letter and a digit and then up to 9 digits. Example: Y1 550012467

International shipments: Enter the 11-digit international tracking number. Example: 53260112365

Package ID: Enter the numeric code that you can find under the Package ID barcode. Omit the zeros at the beginning and the “GLS” initials at the end. Example: 0000 35638867 GLS.

Delivery note: Enter the number in the following format – office code, account number and delivery note. Example: YW12349999999 Please note: the account number must always comprise 4 digits. If the account number has fewer than 4 digits, then add one or more zeros at the start, as necessary. E.g. enter account number 1 as 0001.